3036: Managing Violence and Abuse at the Bedside: The Role of the Psychiatric Liaison Nurse
How psychiatric liaison nurses successfully advocated for a hospital-wide interdisciplinary Behavioral Action Response Team that nurses could contact to initiate a mandatory unit-based clinical care conference intervention. This process can control or prevent dangerous, disruptive or demeaning behaviors by patients and visitors toward direct care nurses. Necessary details and possible obstacles to such plans will be provided.
Speakers: Michael Presser, PMHCNS-BC; Carol Rogers, PMHCNS-BC, PhD
Disclosures: The speakers have no conflict of interest, commercial support, or off-label use to disclose. The activity planners have no conflicts of interest to disclose.
Session Length: 45 minutes
Target Audience: RN, APRN
Upon completion of this presentation, the participant will be able to:
1. Describe the process of implementing an organization-wide response to empower nurses on non-psychiatric units to end persistent disruptive, demeaning or abusive behaviors toward nurses.
2. Describe five components of a behavioral action response team and how it differs from a psychiatric RRT in goals, practices, and hospital culture changes.
3. Delineate at least 4 significant ways in which a psychiatric liaison nurse can promote support, safety, and empowerment for the bedside nurse.
Key words: managing violence and abuse, psychiatric liaison nurse, behavioral action response team, nurse empowerment
Continuing Nursing Education
0.75 contact hours. * In order to receive contact hours, you must: Listen to the entire session, complete an evaluation, and earn a passing score on the post test before the expiration date. You will have 5 tries to correctly answer the questions on the post test. Once you have passed and completed an evaluation, the certificate will be generated online, available for you to print immediately. We cannot award credit unless all steps are completed.
The American Psychiatric Nurses Association is accredited as a provider of continuing nursing education by the American Nurses Credentialing Center's Commission on Accreditation.
Friday, October 21, 2011: 2:15pm – 3:00pm
APNA 25th Annual Conference
Release Date: January 25, 2012
The contact hours for this session expire: January 31, 2013